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The following are just a few articles available to the public from the TS Knowledgebase. Please login with your Cairn credentials on the left and then more solutions will be displayed.
BACKGROUND - When student email/Google accounts are created, part of the process involves creating a Mail "Contact" in Exchange for translating/routing xx999@cairn.edu to xx999@g.cairn.edu and directing the messages internally from Exchange to Google, whe...
BACKGROUND - In Feb/Mar of 2022, our Fax Numbers were migrated to Cloud Fax services, replacing the conventional faxing services previously provided by our previous generation of multi-function copiers. USAGE Incoming - Incoming faxes now deliver via em...
USAGE Incoming - Incoming faxes now deliver via email to a designated address associated with any given department that has a published fax number.  The vast majority of emails configured for this purpose are aliases that point to a logical individual in...
BACKGROUND - Since g-suite accounts have certain limitations, sometimes users may want to migrate to a regular google account (after they graduate or whatever). Google has provisions in place to simplify this task.  See the following links: https://supp...
At the start of each semester, we pull a list of student information from PowerCampus and give to Pioneer Caterers. The SQL confirms the student's academic status and residency information. Meal plan information is based off the student's residency packa...
To set up a 3-way call using a desk/office phone on campus at Cairn, follow these steps. If a more conventional conference call configuration is needed whereas people dial in to a central number or when more than 3 parties are involved, other options are ...
Faculty and employees may reserve the recording studio by going to https://cairnstudio.youcanbook.me (or from the page below) and selecting a block of time as necessary. If you plan to record for more than one hour, select a second consecutive block of ti...
Background - Lynn Wallace wanted a list of email addresses (only) from a distribution group in Active Directory / Outlook.  The distribution group is Faculty.  She needed it for import into another program/process such as Survey Monkey or something.  Thes...
In order to access the Masland Library resources remotely, all students and faculty need to authenticate using their LAST NAME, BARCODE and the library PIN. Here is a video on how to locate the library barcode and pin number: HTTPS://DRIVE.GOOGLE.COM/FILE...