Student Guide to Technology at Cairn
Posted by Adam Kaczor, Last modified by Curt Winters on 11/01/2018 3:18 PM
The purpose of Technology Services is to support the institutional goals of Cairn University and to provide a University-wide technical strategy that empowers students and employees in the use of technology for instruction, research and service.  Technology Services supports the design, development, and implementation of technology solutions, and it is the commitment of each staff member to apply successful methodologies that enhance the experience of each computer user through the responsible, ethical, legal, and secure use of technical resources.

Student Computing
Students are granted access to a broad base of technology applications. As a member of the University community, the student exercises the rights, privileges and responsibilities of conduct that conform to the Undergraduate Student Standards of Conduct and the policies set forth by the University. Impropriety may result in the curtailment of technology privileges

Email 
Students are provided with a Cairn University email account via Google Apps. The Cairn Gmail account is the primary means for communicating University information about your program, courses, registration, class cancellation or other important announcements.  Students should check email daily.  The account username and password are used for all University web-based applications.  To activate an email account, you will need the username and temporary password that was sent to the primary email account listed on your enrollment application.
  • Go to https://reset.cairn.edu
  • Sign in with the username and temporary password sent to your non-Cairn email account.
  • Click on the Enrollment tab.
    • Set up the account Security Questions & Verification Code information.
  • Click on the Change Password tab.
    • Set a New Password.
  • Login to https://gmail.cairn.edu with your Cairn email address and New password.

Self-Service
Students are provided secure, real-time access to academic and financial information via the Self-Service web application. Access to class schedules, grades, online registration and financial activity are just a few of the many options available at https://selfservice.cairn.edu.

Student Hub
The student Hub provides community information specifically directed to the student population, including academic announcements, forms, policies, events and more. Visit https://cairn.edu/students/.

Internet
Students may access the Internet via the University’s Wi-Fi network. To activate a wireless connection, be sure the wireless adaptor in the computer is activated and connect to the Cairn-Student network.

eLearning
Online course management is provided by the eLearning web application. Instructors may use eLearning to produce online courses in conjunction with traditional classroom instruction. Students may be required to retrieve course material and/or submit assignments via eLearning at http://elearning.cairn.edu.

Library Resources
Students are provided access to the online library catalog, course reserves and research databases at https://lib.cairn.edu.  Login to eResources with your Cairn account, and certain library account information requires an additional authentication; enter your name and 14-digit barcode as it appears on your student identification card.

University Website
Students are typically familiar with the University website prior to enrollment. In addition to supporting prospective students, the website provides information and resources for current students. The University website can be accessed at http://cairn.edu.

University Computers
Students may use University computers that are located in the central lounge in Heritage Hall and the Computer Lab in the Masland Library.

Student Print/Copy Allowance
Students are provided a per-term print/copy allowance to assist with academic requirements. The student’s identification card provides secure access to print/copy jobs, and printing to on-campus equipment may be initiated either in a computer lab or from any location with Internet connectivity. WebPrint tutorials are available on the University’s Intranet.

Technology Awareness
The use of technology is unprecedented. It is, therefore, important for each student to understand the benefits and hazards of using networked technology. While the academic application of technology is subjected to numerous safeguards, the social use of technology has the potential for vulnerability. Students are expected to exercise good judgment in all areas of life, and one must be especially careful when sharing personal information on any system (e.g. Internet) that communicates beyond the immediate, personal computer.
  • Protect your password; use a unique combination of letters and characters.
  • Protect your social security number and birth date. Do not provide this information to web sites or in online communication.
  • Protect your computer with reputable Anti Virus software.
  • Protect your computer by restricting Internet downloads. Do not install any application that contains a Peer-to-Peer (P2P) architecture.
  • Downloading and distributing copyrighted material is a legal infringement, unless express permission is granted by the copyright holder.
  • Backup your data; use a USB flash drive or free online service to safeguard your data.

Technology Services Support
Technology Services provides support for student computing needs. If a computer-related issue is encountered, students may either send an email to ts@cairn.edu or call the Technology Services Help Center at (215) 702-4554. Office hours are daily from 8:00 a.m. through 5:00 p.m.; however, Technology Services personnel are on call 24/7 for urgent technical issues.  A live chat feature is also available from 8:00 a.m. through 11:00 p.m. (Monday through Saturday) by clicking on the green “Live Help” button on Self-Service and eLearning. Support is provided in the following areas.
  • On-campus wireless connectivity.
  • Issues related to University technology applications; Email, Self-Service, eLearning, Intranet, Internet, Library Resources and the University Website.
  • Diagnostics and recommendations related to student-owned computers.

Use of Social Media and University Technology
Cairn University supports the use of social media by its students as a way to facilitate communication.  Students, however, should be aware of the content they are uploading.

Acceptable content may be positive or negative in context to the conversation, regardless of whether it is favorable or unfavorable to Cairn. However, language or images that are illegal, obscene, sexually explicit, defamatory, threatening, infringing of intellectual property rights, invasive of privacy, profane, libelous, threatening, harassing, abusive, hateful or embarrassing to any person or entity, or injurious or objectionable, as well as behavior inconsistent with Cairn’s Community Life Covenant is unacceptable and may result in a disciplinary response from the University. Students are granted access to a broad base of technology applications. As a member of the University community, the student exercises the rights, privileges and responsibilities of conduct that conform to the Community Life Covenant and the policies set forth by the University. Impropriety may result in the curtailment of technology privileges, and/or disciplinary sanctions.

Further, please be reminded that how we use the particular forms of technology mentioned above is telling of our Christian character within our University. As is noted with the Community Covenant, the University expects that students understand that technology is a privilege and not a right. As students use technology and the network at Cairn, the University expects they will do so in ways that are not only lawful and ethical but also responsible and courteous. That requires respect to be given to the principles maintained with our Community Covenant. The inappropriate use of University technology, including but not limited to Cairn's network, email, Internet services, etc., may result in disciplinary sanctions.

Emergency Communication
Cairn utilizes a comprehensive strategy for emergency communication during any type of campus crisis, severe weather event or infrastructure failure. The goal of this emergency system is threefold:
  • To notify as many individuals and locations as possible using conventional communication tools in normal situations.
  • To notify as many individuals and locations as possible without normal communication systems being operable.
  • Have constant updates of emergency information to specific groups.

With these goals in mind, the University uses a combination of phone, text, email, and web-based messages for notification. When an emergency message must be communicated, a brief audio message will be sent to Cairn office and classroom phones, a written message will be sent to Cairn email accounts, a text message will be sent to registered cell phones, and an emergency notification will display on each University computer. The majority of the actions above will take place without any preliminary effort by the student; however, in order to receive text messages, the student must enroll a cell number at https://cairn.edu/emergency-contact-information/.  The University also utilizes other forms of notification for particular types of emergency and will, as necessary, utilize an exterior audible broadcast system for campus-wide notifications and alerts.

When an emergency message has been received, the students should quickly obey the message communicated. Further updates will follow by way of conventional means and additional resources. These systems are consistently tested to ensure efficiency and effectiveness.

 
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